Book your appointment online
Fees and Funding Options
Therapeutic sessional rates are set at $250.00 per hour.
This is a private billing practice and bulk billing is not available. However, a range of rebate and funding options may be available depending on your circumstances:
-
Mental Health Care Plans (MHCPs): If you have a current MHCP from your GP, you may be eligible for a rebate through Medicare. After full payment of your session, you will receive a paid invoice which you can submit to Medicare for reimbursement.
-
Private Health Insurance: Rebates are available for clients covered by BUPA and other private health insurers, depending on your level of extras cover. Paid invoices can be submitted directly to your insurer.
-
Victims of Crime Compensation: If you have been approved for financial assistance through a Victims of Crime scheme (state-based), sessions may be funded in part or full. Please contact us directly to discuss your eligibility and how to arrange third-party payments.
-
Other Government Programs: Where pre-approved, payments can also be arranged through government-funded organisations or services that support mental health treatment. This may include services such as Child Protection, Family Violence Services, or specialised trauma support programs.
-
Self-Managed NDIS Participants: Clients who self-manage their NDIS plans are welcome and may be invoiced in accordance with current NDIS rates for therapeutic supports. Please notify us in advance so we can tailor your invoicing accordingly.
Cancellations & Rescheduling
Late cancellation fees apply. A minimum of 48 hours' notice is required for any cancellations or appointment changes. Cancellations with less than 48 hours’ notice, or missed appointments, may incur the full sessional fee.
​
Privacy Policy
About Us
Dr Tanya Robinson is committed to protecting your personal information in line with the Australian Privacy Act 1988. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988. By accessing our website or using our services, you agree to be bound by the terms of our Privacy Policy.
What Information We Collect
We collect personal information necessary to provide our psychological services, including:
-
Contact details (name, email, phone number)
-
Date of birth
-
Medical and personal history
-
Medicare or healthcare provider details
-
Payment information
-
Emergency contact information
How We Collect Information
We collect information:
-
Directly from you during consultations
-
Through our website and online platforms
-
From referral sources (with your consent)
-
Via phone, email, and in-person interactions
How We Use Your Information
We use your personal information to:
-
Assess and provide mental health services
-
Communicate about appointments and treatments
-
Process payments and healthcare rebates
-
Manage administrative requirements
-
Respond to your inquiries
Protecting Your Information
We safeguard your information by:
-
Using secure electronic and physical storage systems
-
Restricting access to authorized personnel
-
Implementing robust cybersecurity measures
-
Conducting regular privacy and security audits
Sharing Your Information
We may share your information:
-
With your explicit consent
-
To provide necessary healthcare services
-
When required by law
-
To prevent serious threats to health or safety
Your Rights
You have the right to:
-
Access your personal information
-
Request corrections
-
Be informed about how your information is used
-
Lodge a complaint if you have privacy concerns
Accessing and Correcting Information
-
Submit requests in writing to our Privacy Officer
-
We will respond within 30 days
-
Verification of identity may be required
Complaints
If you have privacy concerns:
-
Contact our Privacy Officer in writing
-
We will investigate within 30 days
-
If unsatisfied, you can contact the Office of the Australian Information Commissioner
Contact Details
Privacy Officer
Suite 319
33 Pirie Street
Adelaide
South Australia